Privacy Policy

Last updated: June 14, 2026

Green Coast Investments ("GCI," "we," "us," or "our") operates greencoastinvestments.com, a Costa Rica real estate platform for international and local buyers. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, forms, messaging channels, and related services.

1. Who we are

  • Business name: Green Coast Investments

  • Website: https://greencoastinvestments.com

  • Phone / WhatsApp: +506 8432-7383

2. Information we collect

We may collect the following categories of information:

  • Contact and identity data: name, email address, phone number, country of residence, and language preference.

  • Inquiry and transaction data: property interests, budget range, preferred regions, messages you send via contact forms, WhatsApp, Messenger, email, or phone.

  • Account and CRM data: records created when you request information, schedule a showing, save searches, or interact with our team.

  • Technical and usage data: IP address, browser type, device information, pages viewed, referral URLs, and analytics events (via privacy-oriented analytics where configured).

  • Marketing and communications data: your communication preferences and records of messages we send with your consent or within permitted service windows.

We do not knowingly collect personal information from children under 16.

3. How we use your information

We use personal information to:

  • Respond to inquiries and route leads to the appropriate GCI associate

  • Provide property information, showings, and transaction-related support

  • Operate our CRM, automation, and customer communication tools

  • Improve website performance, security, and user experience

  • Send service-related messages and, where permitted, marketing updates

  • Comply with legal obligations and prevent fraud or abuse

4. Legal bases (where applicable)

Depending on your location, we rely on one or more of the following: your consent, contractual necessity (to respond to your request), legitimate interests (to operate and improve our business), and legal compliance.

5. How we share information

We do not sell your personal information. We may share data with:

  • GCI team members and licensed associates who handle your inquiry

  • Service providers that help us operate the platform (hosting, email delivery, analytics, CRM, messaging APIs, AI tools, and payment or e-signature providers where applicable)

  • Meta / Facebook / Instagram / WhatsApp when you interact with us through those channels, subject to their policies

  • Authorities when required by law or to protect rights, safety, and security

All service providers are required to use data only for authorized purposes.

6. International transfers

GCI serves buyers primarily in North America and operates in Costa Rica. Your information may be processed in Costa Rica, the United States, the European Union, or other locations where our providers maintain infrastructure. We apply appropriate safeguards where required.

7. Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, maintain business records, resolve disputes, and comply with legal obligations. Retention periods vary by data type and relationship stage.

8. Your rights

Depending on applicable law, you may have the right to:

  • Access, correct, or delete your personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is consent-based

  • Request portability of data you provided

  • Opt out of marketing communications

To exercise these rights, contact [email protected]. We may need to verify your identity before fulfilling a request.

9. Cookies and analytics

We use essential cookies and similar technologies for site functionality. Where analytics tools are enabled, we prefer privacy-oriented approaches that minimize personal tracking. You can control cookies through your browser settings.

10. Security

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

11. Third-party links

Our website may link to third-party sites (e.g., listing media, maps, social networks). Their privacy practices are governed by their own policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. Material changes may be communicated through the website or direct notice where appropriate.

13. Contact us

Questions about this Privacy Policy or our data practices:

Green Coast Investments

Email: [email protected]

Phone / WhatsApp: +506 8432-7383